Currently we offer the following training topics for 2017
Leadership and management development category
- Taking on greater responsibilities – Becoming an effective supervisor
- Building and developing productive people
- Developing leadership competencies
- Essential strategic management skills for managers and executives
- Effective coaching and mentoring skills
- Global leadership : Transforming proven leaders into Global Executives
- Effective Branch Management for Managers and Unit Heads
- Inspirational leadership and team building skills
- Effective appraisal skills for managers and supervisors
- Effective report writing skills for supervisors and managers
- Effective management skills for supervisors and newly appointed managers
- Managing grievances and discipline at the work place
- Advanced management skills for modern managers
- Change Management in the work place- Focus on employee mindset and attitude
Personal finance category
- Personal financial planning as a tool for improving employee productivity in the work place
- Achieving financial independence – a practical approach
- Structuring your personal finances
Personal development category
- Effective communication and presentation skills
- Effective business writing skills
- Effective negotiation skills
- Personal effectiveness and mastery
- Principles of self discipline
- Emotional Intelligence
- Work ethics, motivation and values
- Becoming an outstanding employee in the work place
- Essential principles on time management
- Preparing for retirement – pre-retirement planning programme
- Office management and effective administrative skills for administration professionals
- Clerical skills development for administrative assistants and clerks
Accounting and Finance category
- Finance and Accounting for Non-Finance Professionals
- Impact of working capital and fraud control management on business profitability
- Developing the proficiency of cash / teller officers
- Business report writing – Focus on the Finance and Accounts function
Sales and customer relationship management category
- Delivering superior customer service
- Winning, satisfying and retaining customers
- Becoming an outstanding salesperson – practical approach
- Customer relationship management – practical approach
- Effective debt recovery strategies
- Strategies for demand deposit mobilization in a competitive environment
- Sales for non-sales people
- The Art of excellent salesmanship
- Effective strategies for client acquisition and essentials of selling
- Selling and marketing in difficult times
